Project Description

The challenge

A top-10 global pharmaceutical company needed support to author personalized and global response documents.

The client needed to:

  • Provide high quality authoring of response documents within stringent timelines.

  • Prepare monthly literature reviews spanning various therapeutic areas.

  • Generate publication alerts as required.

Our approach

The engagement is ongoing, and so far we’ve established an effective strategy:

·       Editorial oversight and QC is being provided by local experienced lead author in the EU.

·       Client liaison is being provided by the Medical Information Manager to ensure rapid response.

·       Remote medical writers are providing hands-on authoring and submission assistance, enabling cost effectiveness and scalability.

·       The Medical Information Manager is embedded into the client systems and team and provides continuity of service.

The result

Despite the considerable challenge of producing scientifically balanced and accurate responses within 4 days of inquiry, we have met – or responded before – every target timeline.

As the engagement continues, the client is currently satisfied with the high quality, timely delivery and cost effectiveness of the service provided.

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