A top-10 global pharmaceutical company needed support to author personalized and global response documents.
The client needed to:
The engagement is ongoing, and so far we’ve established an effective strategy:
· Editorial oversight and QC is being provided by local experienced lead author in the EU.
· Client liaison is being provided by the Medical Information Manager to ensure rapid response.
· Remote medical writers are providing hands-on authoring and submission assistance, enabling cost effectiveness and scalability.
· The Medical Information Manager is embedded into the client systems and team and provides continuity of service.
Despite the considerable challenge of producing scientifically balanced and accurate responses within 4 days of inquiry, we have met – or responded before – every target timeline.
As the engagement continues, the client is currently satisfied with the high quality, timely delivery and cost effectiveness of the service provided.