A pharmaceutical company spread across three different regions faced aggregate reporting workload issues as a result of inspection requests from Health Authorities.
Several areas were identified as risks during the inspection, and skilled staff had to move to address these issues. As a result, the client faced a resource crunch.
The client also experienced inconsistencies of working practices and processes across the three different regions. They were effectively working as three different companies within the same company.
We immediately took over the aggregate reports writing and maintained 100% compliance thereby freeing up client resources to work on the issues highlighted by Health Authorities during the inspection.
We also provided interim project management and line management support to the client to help them overcome the interim resource crunch.
We deployed our own skilled project managers, as well as a number of SMEs, to act as the central independent points of contact for all three regions. Together, they successfully put best practices in place.
With our help, the client successfully addressed all the issues highlighted by the Health Authorities. We delivered high quality reports to authorities with 100% compliance. We followed the same processes and working standards across all three regions.